Specializing in eCommerce and omnichannel retailing.
Focused on retail and consumer goods industries.
Long-term relationships with prestigious, brand-name clients.
Independent, full service consulting company
Senior-level resources with both industry and consulting experience
Based in the San Francisco Bay Area.
Experience matters.
Our leadership delivers unprecedented results for our clients.
Dick McDougald
Partner
In addition to co-founding Red Banks,
Dick was a founding Partner at Pinnacle Rock Associates, a boutique retail consulting firm.
Dick brings over 30 years of experience in retail management and IT consulting. He has extensive experience in all retail platforms including: merchandising, order management, point of sale and warehousing systems.
Prior to consulting, Dick was VP of IT at
Discovery Channel Stores and VP of IT in the
CML Retail Group, which provided merchandising, order management, warehousing and distribution services to specialty retailers including The Nature Company, Smith & Hawken, Hear Music and Scientific Revolution.
Among Dick’s consulting clients are
Levi Strauss & Co. • Home Depot
Columbia Sportswear • Sur La Table • Topco
Hanna Anderson • The North Face
Dollar Tree • DFS • Design within Reach
Hallmark • Exploratorium • Meijer
Public Bikes • Restoration Hardware
Full Beauty Brands • Ben Bridge Jewelers
Mark Clendenin
Partner
Mark brings 20+ years of business and IT consulting experience in retail and consumer goods industries with deep expertise in omni-channel strategy, eCommerce, supply chain and fulfillment operations. Prior to
co-founding Red Banks, Mark led consulting services for Fry, Inc., was a consulting director at Pinnacle Rock Associates and
was in Ernst & Young’s Management Consulting eCommerce and Supply Chain / Operations practices.
Mark's industry experience includes roles
as a Product Manager for Indian Motorcycle and at Sameday.com, an eCommerce fulfillment technology and
services company.
Among Mark’s consulting clients are
SCA • Home Depot • Kohl’s • Belk • HSN
Charlotte Russe • Levi Strauss & Co.
Herman Miller • Best Buy • ShopHQ
Advanced Auto Parts • Kirkland’s Asics • Boscov’s • Mason Companies
Apple • HP • rue21
John Kinsella
Partner
John Kinsella is a 30+ year executive and
advisor to high-profile retailers in creating differentiated customer experiences to increase customer loyalty and drive sustainable growth. John combines strategy development with omni-channel retail knowledge and industry best practices to ensure practical, effective solutions that incorporate the organization, processes and enhanced technology.
Most recently, John was Vice President, Customer Experience Design at Lowe’s Home Improvement, where he designed and implemented differentiated customer experiences across each omni-channel customer touchpoint to create competitive advantages. John has also held executive-level positions at Urban Outfitters, Williams-Sonoma, Banana Republic and Smith & Hawken.
Among John’s consulting clients are
Google • Home Depot • Anthropologie
Sur La Table • Arhaus • PetSmart • Nike
FullBeauty Brands • Cabela’s • Harry & David
Design Within Reach • Hallmark • Patagonia
Idahoan • rue21 • Black Diamond • Sundance
Toys "R" Us Canada • Balsam Brands
Who we are.
We help define actionable strategies and implement effective programs that deliver competitive advantage.
Red Banks on Mt. Shasta
...our namesake
Join the crew.... we're always looking for great talent.
